Return & Refund Policy

Your satisfaction is important to us.

We proudly offer a 90-Day Risk-Free Trial on eligible purchases. If you are not completely satisfied with your product, you may request a return within 90 days of receiving your order.

To qualify for a return, items must be returned in reasonable condition with all included accessories and packaging whenever possible.

Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Please note that shipping fees, if applicable, may not be refundable. Returns that do not meet our policy requirements may be subject to partial refunds or may not be eligible for a refund.

Ortholab reserves the right to refuse returns that show signs of misuse, intentional damage, or abuse of the trial policy.